Customer Reviews

“Absolutely amazing. Its a rarity to see such professionalism. They cleaned up before they left. They were very polite. Great work. They checked and re checked to verify. They are a fantastic partner to have. Very reliable.”

“Please hear me when I say Adam Alobaldy and his team are absolutely amazing!! They are professional, reliable, and above all they do great work. I have been wrestling with an issue within cooling tower piping for several years. Finally got approval for the repair. Adam was right there with his team. He worked with my company and myself from start to finish. Regardless of the fact it was a small job by comparison. I highly recommend you make Comfort mechanical and Adam your partner when it comes HVAC.”

“Kasey and his assistant Lee were able to remove our old AC and furnace and replace them in one day. They communicated clearly and were very kind and patient with our curious dog.”

“Comfort's technician Jamaal Franklin came out, showed me the procedure he was recommending and once we agreed he performed it efficiently & thoroughly. He was a pleasure to work with and has the combination of technical acumen, attention to detail, ability to explain, and care that make him great at his work. Also I appreciate that he called me when he was on his way and was right on time. A+ professional”

“Jamaal was awesome. On time, courteous, helpful, clear. A non-stressful HVAC experience is the most you can ask for and he delivered.”

“Was able to book a service appointment quickly and Jamaal did a fantastic job at fixing our clogged tube and condensate pump issue. Very professional, courteous, and efficient! He also let us know the best prevention of this issue is yearly maintenance so we will be scheduling maintenance appointments for our AC and furnace with them from now on.”

“Wonderful, the worker was great and very nice.”

“Replaced our HVAC at a reasonable rate. More importantly, stood by their work multiple times which greatly impressed my wife and I. Within a few weeks after install, we had valve leak by on our furnace (not their fault, unit just failed shortly after install). Comfort came by the same day we reported the issue and had us repaired the following day noting the following day was a Saturday. Wish the unit hadn’t failed, but Comfort went out of their way to make things right after that happened. Then about six months later we found out we needed an HVAC permit with the city for the unit if we wanted a rental permit. Comfort was able to get a permit pulled within days of being notified and didn’t charge us extra. They stood by their work twice with zero fuss and I can’t say enough how much I appreciate that. Would not hesitate to use them again.”

“Our AC broke during the heat wave, and these guys got me an appointment the next day to repair. When we needed it replaced, they quickly got us scheduled and provided very fair quote and pricing for the the new AC unit. Highly recommend!”

“We greatly appreciate the technician who fixed our air conditioner today and walked us through how to clean it. It’s running well now.”

“Jamal was super knowledgeable and great to work with. He had our AC unit up and running in no time.”

“Jamaal came out for next day service during a heat wave and in wildfire smoke to fix our AC. He arrived within the window they told me over the phone but before he actually called me to let me know he wouldn’t be there right at beginning of the time window and that he’d let me know when he was on the way which I appreciated! He then repaired our AC and was very detailed in his explanations of everything and transparent about any costs for any of the work. Overall a great experience and I recommend Jamaal specifically!”

“Jamaal was absolutely wonderful! He was thorough, kind, professional, and very knowledgeable. He took the time to explain each step of our repair and made sure to check every aspect of our unit functioning. Pricing was completely fair and we were able to get requested service same day. I would 100% recommend this company, and specifically Jamaal.”

“Jamal was super great. I have used service before they are were good highly recommended for air conditioning.”

“Comfort Mechanical does get work. The staff is awesome very polite. Definitely recommend them any chance I get”

“Jamaal was experienced and patient. Thank you for quick service.”

“Supper professional”

“Jamaal was very prompt, friendly, and thorough, contacting multiple places to find the right part we needed for our older unit before picking it up for us. We are so glad that Comfort Mechanical was able to squeeze us in a day earlier than planned and will definitely be reaching out to them again for any additional AC services we need!”

“The technician was very efficient, courteous and kept me fully abreast during diagnosis and repair of the inoperative A/C unit. I was extremely pleased by the prompt with the same day response to my service request. I plan to rely upon Comfort Mechanical to service my building HVAC systems from now on.”

“Jamal was great - great service”

“Jamaal helped fix my A/C seamlessly and was very professional. I’m extremely happy with his assistance today and will be requesting him for future HVAC services. Thank you for excellent service!”

“Jamal was amazing, communicative, and effective.”

“Jamaal was excellent and professional. He came on time and explained the concerns with my unit. He additionally answered all of my questions. Unfortunately my unit is outdated and needs to be replaced and I'm waiting for an estimate.”

“Tec arived on time. Explained how the unit worked. cleaned the unit, needed a new capacitor. went thru a checklist to make sure everything else was ok. answered all my questions, very good experince.”

“Smooth process from quote to completion. The team was efficient, respectful of the property, and the result was exactly what we wanted. Fair pricing for the quality of work. The invoice matched the original estimate to the dollar, which says a lot about how they run the business.”

“These are the guys to go to for any HVAC work! Comfort Mechanical did an amazing job at upgrading my 20 year old furnace, in cramped conditions. Kasey and Frank were efficient and quick workers, and were very respectful and careful anytime they had to enter the home. (They also were very careful not to let my cats out). They even worked through a rain storm in order to meet the timeline they had promised! Comfort Mechanical gave me a great price, answered my questions well, didn't try to upsell me unnecessary add-ons, and got the whole job done quickly and cleanly. I will absolutely be returning to them for any future HVAC needs.”

“They did an awesome job installing a new furnace in my condo located in Ypsi Township, including not only the furnace but also exhaust and air intake and thermostat. Professional and complete job. I highly recommend this company for your HVAC job!”

“We were referred to Comfort Mechanical by the Washtenaw Home Weatherization program. From the first contact to the installation of our new furnace it was only a week! The crew was extremely respectful and considerate of our family while they worked, they hauled away all the old equipment, and even cleaned up after themselves! They were in and out in five hours. The only difference we noticed in our basement was a brand new furnace! Thank you!!”

“professional, efficient and personable. the experience could not have been better. Will recomend wholeheartedly. thanks”

“My experience with this company was outstanding from start to finish. Adam visited my home to take measurements for the AC replacement and introduced himself with a high level of professionalism. He was courteous, respectful, and clearly explained the next steps in the process, making everything easy to understand. He was also able to schedule the replacement promptly for the following week. The two technicians who completed the installation were equally impressive. Although I do not recall their names, they were professional, polite, and very personable. They took the time to explain aspects of the installation, which I truly appreciated. They were also respectful of my home and considerate of my children when they briefly interacted during the process. Overall, the entire experience exceeded my expectations. I highly recommend their services.”

“I would 110% recommend this company! They are very professional, knowledgeable, reasonable, and friendly. from start to finish. They made whole process easy and non-stressful. Great overall experience!”

“Comfort Mechanical installed new high efficiency furnace, AC unit, and water heater. They had to bring in an electrician and fixed two gas leaks. They did a great job and were very detail oriented and took pride in doing a good job. For instance, running the new pvc pipes in a manner that was better for my space, but required more work on their part. They were really friendly and explained everything, cleaned up everything, and did the work as scheduled. I would absolutely recommend them to anyone!”

“worked with us to reduce price on service, was straight forward and tech knew what they were doing. We will be using them in the future maint and work on our HVAC system.”

“Promt and very knowledgeable about his work…..would definitely recommend the company..”

“Our service tech, Jamal, was absolutely incredible! We live in an apartment complex and our heat had been out for a week but he came and fixed the problem very quickly. He was incredibly professional, polite and courteous when he came to repair. He even made sure to clean up any mess that the repair made which I so appreciate. Would recommend to anyone!”

“Service was perfect. Mechanic, Jamal, was excellent, explained what was needed, answered questions and very efficient!”

“The team did an amazing job installing our new furnace. Great price and super clean work. Would highly recommend!”

“Our furnace gave up during the cold snap just before the holidays and Comfort was able to get us assessed and replaced within the week. Really appreciate the quick and efficient work.”

“Quick and friendly service.”

“Excellent emergent service on a holiday weekend. Cold weather with snow storm pending so they scrambled to locate a new furnace and installed it same day working through to 8 pm. Knowledgeable, polite technicians. C. Dumas, MD”

“great service”

“The service provided was friendly, fast, and very efficient. I am very pleased with the services performed to replace my old Air Conditioner unit.”

“Andy came out to my house and was an amazing technician! He diagnosed the problem and was able to correct it very quickly! Will recommend to everyone I know!”

“Great company. Comfort mechanical installed a furnace for me the same day it went down. Andy and his team were great to work with. Affordable, knowledgeable, and friendly. The best furnace installation services in Ann Arbor.”

“Excellent service. Andy was amazing and tried to fix my problem ASAP. I recommend!”

“Called at 7am and they had someone to my home by 10:30. Andy was the best, he explained everything, answered my questions, and took the time to rule out everything he could on a confusing issue. He fixed the problem and our heat is working great. Give that guy a raise!”

“Moe did a very professional job”

“Andy and David installed both a new A/C unit and a new Furnace yesterday (yes, Sunday and a stormy Sunday). They did it overcoming transportation issues, a tight schedule, the tornado watch, a thunderstorm and intermittent loss of power. They also figured out some arcane issues with the previous wiring during the blackout periods and the thunderstorm. They had to use flashlights and cellphones as sources of light but they got the job done. As Andy said at the end of this very difficult day “When there is a will, there is a way”. They are living proof that Michigan continues to have people with great technical knowledge and a commitment to get the job done. I’m glad we found Comfort Mechanical Heating and Cooling. Andy and David have the tenacity of wolverines plus a huge amount of experience and technical expertise.”

“Great experience. Adam and his team came in for the job done in a few hours. Saving their info for the next time I have any heating/cooling issues”

“Happy with the service, issue was resolved. They took care of it well. Thankyou.”

“Was quick,friendly,reasonable,very happy with the service we got”

“First time customer my furnace went out they came out as soon as they could”

“very easy to deal with, easy to talk to, friendly, and responds on time. is also very knowledgeable.”

“These guys are awesome they took proper precautions to cover my carpet knowing I have children. They are very professional and they got the job done love these guys”

“Technician showed up on time. Worked quickly to diagnose and solve our outdoor AC unit issue. Answered all of my questions. Completed the work within an hour. I will use Comfort Mechanical again for any of our residential heating and cooling needs.”

“Great Work, Great People (Andy + Entire Crew). On time, Excellent Work! 👍”

“They were professional and had reasonable prices. The HVAC test was run quick and clean. I got the appointment with them without waiting for too long. Also, after the appointment Adam was available and quick in responding on a few occasions that we needed assistance. I definitely recommend their Services.”

“Super friendly / knowledgeable / efficient man, Andy!”

“If you are looking for someone who can take care of your HVAC quickly and efficiently, contact Comfort mechanical. I had an issue wity my AC being very loud on start up and not keeping the place cold enough. Contacted them and the service person came up on the weekend and fixed the issue right away. He had to adjust my vents and add some more juice to it. Now my AC is running smoothly and the air coming of the vents is cold. I highly recommend this company!”

“Fast excellent service and a very nice/good tech solving my problem quickly and professionally.”

“Andy was professional and quick to fix our furnace issue. Thank you for your service!”

“I had a great experience with this company and the technician that came to my house. Thank you for the prompt and great service!”

“The team at Comfort Mechanical are fantastic! This is the second job I reached out to them to do. I received a reasonable quote for a new water heater and to replace corroded pipes & fittings. The work was scheduled and completed quickly. They were very flexible with scheduling. The team was professional, polite, and respectful.”

“Great service. Gets the job done.”

“Able to schedule service quickly, showed up early which worked perfectly and fixed issue and made recommendations that was helpful”

“quick and great!”

“One of the best companies. I found them off google, called them, they came out within 2 hours! They are the only company I call now when I need my building units fixed!”

“Punctual and provides great service. Thank you for your services.”

“Knowledgeable, friendly, customer focused. They do what needs to happen to get the job right. Excellent company!”

“Friendly, professional; answered all my questions. Everything running smoothly and clean. Highly recommend.”

“Just bought our house and had some trouble with our furnace. We called comfort heating and cooling who put the furnace in and they fixed it right up. Great guys who stand by their work. We will definitely recommend to others.”

“Everyone I spoke to was super friendly and professional, they took their time to explain things! Highly recommend, very hard working team that got my A/C working again! Update: They had to relocate my thermostat because of compatibility issues, and Moe was great at explaining the problem and working on it. Super cool person, I can’t recommend Comfort Heating and Cooling enough!”

“Andy was amazing. Professional and knowledgeable. Honest and great service!”

“Excellent service. Fabulous and friendly mechanic! Will definitely recommend to friends.”

“Fantastic customer service. Honest, took time to explain, went the extra mile.”

“A/C went out a during heat wave on a Sunday night, we called without much hope but were happily surprised to get a Monday appointment at noon. The communication was great with an immediate confirmation email and a call from Andy the tech letting us know he was on the way. He diagnosed the problem, fix it with parts he had in his truck and carried out a service of the A/C unit, all done quickly and professionally. They even provided us with a quote to replace the unit before they left. Overall our experience with Comfort Mechanical was excellent.”

“Our AC went out unexpectedly, they were able to come out the next day. Great customer service and very knowledgeable. Fixed our problem the same day and gave us suggestions on moving forward.”

“Installed a Goodman 13 seer, technicians were competent, gave clear and detailed advice on the optimal device based on the specifics of the home from range of manufacturers rather than a single brand, did the entire process in a timely and professional manner.”

“Phenomenal Service and Expertise!!! Quick, easy, and simple service what more can you ask for...”

“Amazing Job!!! Adam had helped us repair our AC, came and did a fantastic job I would highly recommend this company! A++++”

“An exceptionally high professional company!! They were on time and carry their service very well! They did go above and beyond by providing a great service. The owner literally explained everything for me on what was wrong with my HVAC unit. A previous company told me I need to replace the unit ASAP and tried up selling me, Adam on the other hand was very upfront and honest about what is wrong! I will defiantly recommend hiring them without hesitation. If you are looking for someone who " KNOWS WHAT HE IS DOING" do not look any further!! give them a call!”

“I had a major issue with my AC unit and thought that I needed to replace it which would’ve been expensive, I called Comfort Mechanical and a technician came out the same day and assured me that it can be fixed without replacing the unit. They saved me a bunch of money and were very professional, I highly recommend them!”

“Highly recommended company. Adam was very friendly and explained different options for repair/replacement work. I am very satisfied with the response time and quality of work.”

“This company is the most reliable and understanding. Highly recommend them to anyone who wants help at a more than reasonable cost.”

“Comfort Mechanical in Ann Arbor MI took care of an AC leak on the evaporator and added new refrigerant. The crew was quick to find the installation issue and took care of it in less than 2hrs. Highly professional team. However, the company that installed the HVAC (Pulte in Michigan) washed away any warranty responsibility at my house that is less than 2 1/2 years old. Shame on Pulte !”

“Quality work. Reasonable prices. Overall, very pleasant experience.”

“Our furnace went out of Thanksgiving weekend and Adam was able to get a technician out that Saturday. We had remnants of beehive and they were able to clear it and change out the pressure switch and get us back up and running! Very appreciative and great company to work with!”

“The staff were friendly, knowledgeable, and professional. I called to get my Air Conditioner replaced. Comfort mechanical heating and cooling replaced our AC system the next day. The price was very fair. I highly recommend this company.”

“Andy was wonderful, very informative and was great to work with. I really appreciate being able to have the work done quickly.”

“I've had a lot of experiences with technicians and Comfort is a step above the rest. They are very customer centered, honest, and great with communication. They text you, email, and are up to date with being able to pay easily online. I would highly recommend Comfort for HVAC repair and service.”

“Excellent customer service, very quick and helpful.”

“Good service, friendly and professional service person, quick turnaround.”

“Quick responding and very reliable”

“Hamza and Dan were absolutely outstanding. First, Hamza. He answered his phone at night, and yes he's a contractor. He then came out and gave us an estimate at 8PM after he finished a service call. Yes, he works and also provides estimates. Our house is an old country house, clapped together with wads of chewed bubble gum and band aids, so we have experience with contractors/estimators. Hamza was a breath of fresh air. He didn't try to upsell us once. He asked what we needed and gave us precise estimates for just that, beating the big liar-been-around-forever-upselling corporations' estimates by more than half. Incidentally, Hamza also worked all day installing the unit. Next, Dan. He was fantastic. Hamza told us he had 30 years of experience and it showed. He patiently listened while I explained what a contraption our house is and what we can and can't do to it, and then he did exactly what we discussed, perfectly. Dan also allowed me to ask him a million questions, unflinchingly, for which he had answers. The product is reputable and the installation was first class. For example, I am writing this review in my home office with warm feet for the first time ever. Dan and Hamza showed up on time and also cleaned up exceptionally -- the basement looks better than before they came. Seriously, go with these guys if you want the job done right and for a fair price!!!”

“Exceptional service! Offered to work with me and my budget with little timing. Highly recommend!”

“Installation 1 day old. So far, no problems.”

“Excellent experience with this company. Had a furnace go out in the middle of a snow storm and they showed up within 2 hours. The nicest employee I have ever met had everything working like new within an hour! Would definitely recommend!”

“Definitely, I would suggest Comfort Mechanical. They do have a great service. Very quick response time, they seem knowledgeable and they get the job done. I had them fix my A/C and tune up the system. I'm satisfied with the work they've done.”

“Thank for your excellent service.”

“Great service!”

“Hamza was thorough and courteous”

“The team was courteous, professional and fairly priced. Will definitely use again”

“Comfort Mechanical is hands down the best in the area . I was able to have them come out and fix our A/C on one of our facilities. Not only did they do a great job and fix our unit , they also gave us a bundle price for a different property! The gentleman was very professional, clean , and experienced! We would like to thank you guys very much for saving us! Definitely recommend!”

“Used them several times. Reliable and efficient.”

“Great service.Professional and thorough.”

“Expert and ethical. Great experience”

“These guys are the absolute best. I called around and I couldn’t even get an estimate for a few weeks! I got an estimate and installation within a week. The Cherry on the top was the excellent price for the AC unit and installation. Great guys to work with!”

“Andy was very helpful and friendly. It was a great experience to work with him.”

“I called Comfort Mechanical on a Sunday morning when we woke up with no heat, and they saved the day! Hamzah arrived quickly, found the problem with our furnace, and fixed it. Great service, definitely recommend.”

“Needed a furnace potentially serviced. Temps were dropping furnace not keeping up. Was very honest. Furnace was good windows were bad. Offered a furnace cleaning since he was out. But was honest as they come. Furnace was fine. Highly recommend !!”

“Great service and even better pricing”

“Very quick and efficient. Did an awesome job for me and even helped out with other things that he knew about. Thanks and will be recommending you around!”

“Comfort Mechanical and Heating experience was awesome! Andy did a terrific job and kept in touch with us during the whole process. Absolute 5 star. Thank you!”

“Comfort Mechanical is a customer friendly, professional, extremely competent HVAC contractor. We wholeheartedly recommend these good folks to do any of your HVAC needs. Jamaal did our annual maintenance on our furnace and AC units. He is a tremendous young man. Thank you once again, for beating any of my expectations.”

“Thanks Andy. You did a wonderful job. Very professional.”

“I called at 8 with no heat- they were there by 9 and problem was fixed by noon. Very professional and worked hard to fix my problem”

“My furnace stopped working on a Saturday and I was struggling to find someone to come out. Comfort Mechanical was at my house fifteen minutes after I called them and had everything fixed within a few hours. The customer service was also very good and I will definitely use them in the future.”

“I would recommend Comfort Mechanical to anyone experiencing HVAC issues. Very professional, very quick, and very good service!”

“Did a great job. Charged exactly what I was quoted. Would definitely use again.”

“I called for an install quote and got a new AC system two days later. Very professional.”

“Comfort Mechanical showed up fast, fixed our AC, and didn’t overcharge us. Honest guys!”